Identity Theft Week: What If I’m A Victim?

budgetThis week, we’ve discussed what identity theft is, how you can protect yourself and what Popular Community Bank is doing to protect you.

Unfortunately, even the most cautious person can be a victim. So what should you do if someone compromises your information?

If you are the victim of identity theft, here are a few steps to take to stop the fraud that is taking place.

  1. Contact the credit reporting agencies and have a fraud alert placed. This fraud alert will stay on your bureau for at least 90 days, and should keep new credit accounts from being opened in your name.
  2. Contact the police and file a report. Most creditors will ask for either a copy of the police report or the report number to clear your account(s).
  3. Contact any creditor(s) that may be impacted by your personal information being compromised. You may need to close existing accounts and open new ones to prevent future use of the old numbers.

Here are a few other places that provide some excellent information and resources.

  • If you ever have an issue with your accounts at Popular Community Bank, you can contact our Customer Service hotline at 1-800-377-0800 or click here for more about out online security.
  • The Federal Trade Commission has an Identity Theft Hotline at 1-877-IDTHEFT (438-4338).
  • StopFraud.gov is the National Fraud Enforcement Task Force.

Finally, here are links to the websites of each of the three credit bureau’s, as well as their phone numbers.

Experian

1-800-EXPERIAN (397-3742)

equifax

1-800-525-6285

Transunion

1-800-680-7289

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